Privacy Policy

Privacy Policy
Lone Star Corporate Travel is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our services.

1. Information We Collect
We collect information necessary to provide you with our corporate travel services, including:
  • Business Contact Information: This includes names, job titles, business addresses, email addresses, and phone numbers of company representatives and travelers.
  • Traveler Information: To facilitate travel arrangements, we collect traveler names, dates of birth, passport information, travel preferences, and any special needs or requests.
  • Payment Information: For processing travel bookings, we collect payment card details or other financial information.
  • MICE (Meetings, Incentives, Conferences, and Exhibitions) Information: For event planning, we may collect information related to event attendees, meeting requirements, and preferences.
  • Website Usage Data: We may collect information about your interactions with our website, such as IP addresses, browser type, and pages visited.

2. How We Use Your Information
We use the collected information for the following purposes:
  • Providing Travel Services: To book and manage travel arrangements, including flights, accommodations, transportation, and other travel-related services.
  • Event Planning: To organize and manage meetings, incentives, conferences, and exhibitions.
  • Customer Support: To respond to inquiries, provide assistance, and resolve any issues related to our services.
  • Communication: To send booking confirmations, travel updates, event details, and other relevant information.
  • Improving Our Services: To analyze data and trends to enhance our service offerings, website functionality, and customer experience.
  • Marketing: With your consent, we may send promotional materials, newsletters, and updates about our services.

3. Data Sharing and Disclosure
We may share your information with the following parties:
  • Travel Suppliers: We share necessary information with airlines, hotels, transportation companies, and other travel suppliers to fulfill travel bookings.
  • Event Vendors: For MICE services, we may share information with venues, caterers, and other event-related vendors.
  • Service Providers: We may engage third-party service providers to assist with IT support, payment processing, and other operational needs. These providers are obligated to protect your information.
  • Legal Compliance: We may disclose information when required by law, court order, or government regulation.

4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. These measures include:
  • Secure data storage and transmission.
  • Access controls and authentication.
  • Regular security assessments and updates.

5. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, and for legitimate business purposes.

6. Your Rights
You have the right to:
  • Access and review your personal information.
  • Request corrections or updates to your information.
  • Opt-out of marketing communications.
  • Request the deletion of your information, subject to legal and operational constraints.

7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
privacy@lonestarcorporatetravel.com

This privacy policy is a starting point and should be reviewed and adapted by legal counsel to ensure compliance with all applicable laws and regulations.